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Source: BrainBox Solutions

Last updated on: 13.03.2025

Transparent handling of personal data is very important to us. This data protection statement provides information on what personal data we collect, for what purpose and to whom we pass it on. We regularly review and update this privacy policy to ensure the highest level of transparency.

Google Customer Reviews

Google My Business

WhatsApp Business Chat

Google Maps

Google Forms

If you have any questions or concerns about our protection of your data, you can always reach us by email at antimo.didonato@miequotient.com. Responsible for data processing done through this website is:

First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. These may be the following categories:

Personal master data (name, address, dates of birth, etc.);

Contact information (cell phone number, email address, etc.);

Financial data (e.g. account details);

Online identifiers (e.g. cookie identifier, IP addresses);

Location and traffic data;

Sound and image recording;

particularly sensitive data (e.g. biometric data or information about your health).

We process your data in good faith and for the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. A justification reason may be in particular:

Your consent;

the execution of a contract or pre-contractual measures;

our legitimate interests, unless your interests are overridden.

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have another justification.

You can revoke your consent at any time by sending an e-mail to the address given in the imprint. Data processing that has already taken place is not affected by this.

We may need to rely on the services of third parties or affiliates and engage them to process your data (known as processors). Categories of recipients are namely:

Accounting, fiduciary and auditing firm;

Consulting firms (legal, tax, etc.);

IT service provider (web hosting, support, cloud services, website design, etc.);

Payment service provider;

Provider of tracking, conversion and advertising services.

We ensure that these third parties and our affiliates comply with the requirements of data protection and treat your personal data confidentially. We may also be required to disclose your personal information to government authorities.

We may have embedded links to our social media channels on our website. This is apparent to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

In this case, the social media providers learn that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.

Under certain circumstances, your personal data may be transferred to companies abroad in the course of order processing. These companies are obligated to data protection to the same extent as we are. The transfer may take place worldwide. If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and ensure contractually that the same level of protection is guaranteed as in Switzerland (for example, by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link. https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

We store personal data only for as long as is necessary to fulfill the individual purposes for which the data was collected. Data that we store when you visit our website is kept for twelve months. An exception is made for analysis and tracking data, which may be kept longer. We store contract data for longer, as we are obliged to do so by legal regulations. In particular, we must retain business communications, concluded contracts and accounting records for up to 10 years. As far as we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

We will keep your information secure and take all reasonable steps to protect your information from loss, access, misuse or alteration. Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us. In these cases, too, your data will be treated confidentially. Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser.

You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to antimo.didonato@miequotient.com. You also have the right to receive your data in a common file format if we process your data automatically and if: you have given your consent for the processing of this data; or you have disclosed data in connection with the conclusion or performance of a contract. We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party. The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons, or because we need more detailed information from you. You will be informed of the extension of the deadline in good time, at least in text form.

You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to retain it unchanged or if your request conflicts with a legal requirement. Please note that exercising your rights may be in conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences).

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

We may change this privacy policy at any time. The changes will be published on miequotient.com, you will not be informed separately.

What information do we receive and how do we use it? By visiting miequotient.com, certain data is automatically stored on our servers or on servers of services and products that we obtain and / or have installed, for purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:

the name of your Internet service provider;

Your IP address (in some circumstances);

the version of your browser software;

the operating system of the computer with which the URL is accessed;

the date and time of access;

the web page from which you are visiting URL;

the search words you used to find the URL.

This data cannot be assigned to a specific person and there is no merging of this data with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted after the end of each session. The storage of the log files is mandatory for the operation of the website, you therefore have no possibility to object.

We use the Google Customer Reviews service on our website, offered by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Customer Reviews allows our customers to provide feedback on their buying experience with us and helps us to improve our service quality and customer experience. After making a purchase on our website, you may be invited to participate in a Google Customer Reviews survey. If you choose to participate, Google will provide you with a survey in which you can rate your experience with us. The information you provide will be processed and aggregated by Google to give us an overall picture of customer satisfaction. When you use Google Customer Reviews, data, including your IP address, the date and time of the survey and your ratings, are transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. If you don't want to participate in Google Customer Reviews, you can simply ignore or decline the survey invitation. For more information about Google's data collection and privacy practices with respect to Google Customer Reviews, please see Google's privacy policy at https://www.google.de/intl/de/policies/privacy/ and the information specific to Google Customer Reviews.

On our website, we use functions of Google My Business, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google My Business allows businesses to manage their presence on Google, including Google Search and Google Maps, and to interact with customers. By visiting our website or by interacting with our Google My Business entry, such as leaving reviews or asking questions, data, in particular your IP address and the content of your interactions, are transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. Google uses this information to provide Google My Business services, to facilitate user interactions with businesses, and to provide us with reports and analytics about the interactions and performance of our business listing.

For direct communication, we offer you the possibility to contact us via "WhatsApp Business Chat". This service is provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of Meta Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you contact us via WhatsApp Business Chat, your cell phone number and the content of your message, as well as any other data you may have provided, will be transmitted to WhatsApp and processed there. We receive this data and use it to respond to your request. WhatsApp uses cookies and other technologies to provide the service and enable communication. In the process, your IP address may also be collected and stored. Please note that the use of WhatsApp Business Chat and communication via this service is subject to WhatsApp's privacy policy. We recommend that you read this policy before using the service.

On our website, we use Google Maps, a map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Maps enables us to integrate interactive maps directly into the website and allows you to conveniently use the map function, for example, to search for a location or to plan your journey. By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, further data, in particular your IP address, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising. You have the right to object to the creation of these user profiles, and to exercise this you must contact Google.

For surveys and online forms, we use Google Forms, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Forms allows us to create individual forms for surveys and data collection that you can fill out via links or directly on our website. When you fill out a Google form provided by us, the data you enter and your IP address are transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. Please note that the data you enter in Google Forms will be processed and stored by Google. If you have concerns about data storage by Google or would like to prevent the transfer of your data to Google, you should not complete the form.

BrainBox Generators is a service of BrainBox Solutions GmbH to recognize all data protection-relevant services on a website and, among other things, to help with the creation of the privacy policy. No personal data is collected or processed in the process.